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New Mobile Connect tariff and pricing structure
Vodafone are delighted to announce the re-structure of Vodafone
Mobile Connect price plans on 2nd July 2007, with the introduction of
Vodafone Mobile Broadband.
These price plans are targeted at businesses of all sizes, with a
simplified structure enabling customers to choose a competitive price
plan to fit the way they work.
Vodafone Mobile Broadband consists of the following price plans:
Mobile Broadband 24 (Launched Delayed) - These 24 hour sessions
are now also available on home soil for occasional users or those
who’d like to try the technology without committing to ongoing regular
payments. Customers can sign a contract and pay nothing until they
chose to connect for a 24 hour session as there is no monthly line
rental commitment.
Mobile Broadband - Mobile Broadband offers flat rate monthly access
at £25 ex vat per month so customers can enjoy the freedom of being
connected all over the UK (over 80% population coverage) to
Vodafone’s fast and reliable 3G broadband network.
The 2 options for roaming on the Mobile Broadband price plan are:
1) 24 hour session based roaming, at a cost of £8.50 ex vat per 24
hours on selected networks.
2) Per MB roaming, at a cost of £4.25 per MB ex vat, so only cost
effective for usage under 2MB.
Mobile Broadband Travel - For the extensive business traveller there’s
Mobile Broadband Travel. For a flat rate of £95 ex vat per month,
customers can benefit from bill predictability and 200MB on any
network where Vodafone UK has a data roaming agreement.
Sharetime Plus Plans
Sharetime Plus plans are targeted at the SME segment and deliver
greater value to customers with UK and international call rates and
cheap calls between office and company mobiles. The plans are
available on 12 and 24 month contracts with a 15% discount on
24 month contracts. Sharetime Plus customers have the ability to add
a text and data bundle to their plan. The bundle is added to the lead
handset and the sharer mobiles can then share the bundle. The
allowances are ‘either or’ e.g: Text 1400 = 1400 text or 74Mb of data or
a combination of both. See page 18 for text and data options.
Small Business Price Plans
Small Business Plans address the small business person's
requirement for good value flexible price plans with an option for a
cost effective mobile email solution. In addition to calls at no charge to
company mobiles and company landlines, Small Business plans
include Vodafone Passport, two simple flat rates for calling
international destinations and increased price plan flexibility.
Customers connecting to 12, 18 and 24 month contracts before the 1st
September 2007 will receive 25% more minutes every month for life.
Office 2 Mobile
Office 2 Mobile, enables customers to get cheap or free calls from their
office landlines to their company mobiles. Office 2 Mobile is available
on Sharetime Plus, Company Caller Plus and Commercial Caller Plus.
Office 2 Mobile only applies when Vodafone Virtual Fixed Link is used.
If a supplier other than Vodafone is used for this purpose then that
supplier's prices and terms and conditions will apply.
Option 1: Office 2 Mobile Basic
This is at no additional charge to the customer, they simply pay for
what they use. Cheap rates have been introduced for calling from the
office landlines to the company mobiles.
Option 2: Office 2 Mobile Small / Medium / Large
Customers commit to monthly spend. Committed spend provides a
bundle of minutes for all non-company mobile calls, with an out of
bundle rate (pence per minute) as the bundled minutes. Customers
also receive a bundle of minutes at no charge, for all company calls,
with an allocation of minutes (up to twice the number of non-company
minutes).
See page 19 for pricing and commission details.
Early Re-signs on 12 & 18 month contracts
Avenir Telecom would like to remind you that commission on re-signs
will only be paid on or after the customers’ contract end date. If you
are in any doubt as to whether you will receive commission on an
re-sign please check prior to processing it. No re-signs should be
processed before a customers contract has expired. If this is done,
commission will not be paid.
Anytime Price Plans
The Anytime range of price plans deliver great value and flexibility to
consumer customers. Anytime plans include text messages and
Passport as default on all plans (until further notice). Business
customers can also benefit from the Business service and Stop the
Clock (STC) as an added option. Customers can migrate to other legacy
price plans (9 month ‘no downward rule’ remains for new connections).
Customers can migrate to the current Anytime plans (if in commitment
subject to 6 month extension on their current contract, if out of
commitment no extension required). Terms and conditions apply.
Vodafone acceptable proofs
Vodafone will no longer accept details of a credit or debit card as proof
of signature. Any credit or debit cards accepted as proof if ID must be
as full proof of ID and must be verified using chip and pin - not
signature. A minimum £10 transaction must be swiped. The card being
verified must belong to the applicant. The till receipt showing that the
card was Pin verified must then be attached to the contract.
Completing a Business Contract
Please note that when completing a Vodafone business contract for
connections with commitment terms greater than 12 months, you must
state the contract length clearly and in bold on the contract agreement
form. This should also be supported by a valid purchase order
detailing the same commitment and price plan information.
Key contact numbers for Vodafone
Credit Checking 020 8731 4401
Connections 020 8731 4402
Re-sign 020 8731 4404
Porting 020 8731 4403
Client Services Fax 020 8731 4080
Email clientservices@avenir-telecom.co.uk
Customer Services 0870 070 0191 / 191 on handset
Service Provider Support (coverage, roaming etc) 0870 070 1702
BlackBerry Technical Support 0870 070 7009
Business Services 0870 074 6464
Vodafone Channel Website www.channel.vodafone.com
Vodafone Update
Talking Shop 07/07
16
Vodafone Update
For further information on Vodafone price plans, call
charges, international rates, products and services visit
the Vodafone website at www.vodafone.co.uk