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71Troubleshooting
Keypad lock
You can set this lock to avoid accidental
dialling. Incoming calls can be answered
without unlocking the keypad.
To use the automatic keylock
1 From standby select
Menu > Settings
> the General tab > Security > Automatic
keylock.
2 Select an option.
To unlock the keypad manually
• From standby press any key and select
Unlock
> OK.
IMEI number
Keep a copy of your IMEI (International
Mobile Equipment Identity) number.
To view your IMEI number
• From standby press , , ,
, .
Troubleshooting
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support.
Common questions
I cannot synchronize with an internet
service, use the internet, PlayNow™,
TrackID™, My friends, Java, picture
messaging or email
Your subscription does not include
data capability. Settings are missing
or incorrect.
You can download settings by going
to www.sonyericsson.com/support.
I have problems with memory capacity
or the phone is working slowly
Restart your phone every day to free
memory or do a Master reset.
Calls to the international emergency
number 112 can still be made.
Contact your network operator or service
provider for more information.
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