Sprint Nextel 2012J Cell Phone User Manual


 
TROUBLE SHOOTING
14
PROBLEMS
No dial tone
Phone does not work
Phone does not ring
Can not dial
Display shows erro-
neous figure OR No
dial tone or Low dial
tone or cannot dial out
Cannot store into
memory
Call Display does not
work
The display gets dim
or is blank
CHECK
Is any plug disconnected from the modu-
lar phone plug? Is any jack improperly
wired? Use another phone to test the
jack.
Are all cords connected properly? Are all
3 "AA" batteries installed? Make sure
they are installed according to the polari-
ty shown.
RINGER switch may be set to OFF. Slide
switch to HI or LOW position.
Check the TONE/PULSE switch setting.
You may only have PULSE service. Set
the TONE/PULSE switch to PULSE.
You may have selected the wrong lan-
guage. Refer to page 7 and reset the lan-
guage. It may be helpful to remove the bat-
teries and the line cord for 30 seconds first.
No batteries are installed or batteries are
weak or installed up-side-down.
Make sure the Call Display service is
active.
- The phone is connected to a working
wall jack.
- All line cord connections are correct and
secure.
Check if batteries are properly installed,
and if you have received the first Call
Display record. If you have, your batter-
ies may be weak. Replace all batteries.