Filter
Top Products
2
Activate Your Phone
If you purchased your phone at a
Sprint Store, it is probably activated and
ready to use.
If you received your phone in the mail,
and it is a new Sprint account or a new
phone number, your phone is designed
to activate automatically when you first
turn it on. You will see a Hands Free
Activation screen, which may be followed
by a PRL Update screen and a Firmware
Update screen. Follow the onscreen
instructions to continue.
If you received your phone in the mail and
it is going to be activated on an existing
number (you’re swapping phones), you
can activate on your computer online or
directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and follow the instructions.
Activate on your phone:
• Turn on your new phone. (Make sure the old one
is turned off.) Your phone will automatically
attempt Hands-Free Activation.
• If an error occurs, touch Activate to override
auto-activation and start the manual activation
wizard.
• Follow the onscreen prompts to complete the
activation process.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the
Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
Android™ Basics: Getting Around Your Phone