PowerMonitor 1000 Unit 43
Rockwell Automation Publication 1408-IN001E-EN-P - September 2013
Troubleshooting Mode
Troubleshooting mode lets you enter a password-protected command that makes available all
metered parameters for troubleshooting purposes. Troubleshooting mode does not change the
data log support.
You may command your power monitor into Troubleshooting mode by using the LCD screen,
the web page, the HyperTerminal interface, or via communication.
You must enter a unique password to enter Troubleshooting mode. The password is provided by
a software utility program that you can obtain from the Rockwell Automation knowledgebase or
by contacting Rockwell Automation technical support.
Setup
Follow these steps to enter Troubleshooting mode.
1. Open the password generator program TSPasswordGenerator.exe.
2. Enter the Warranty Identification (WIN) number of the power monitor.
3. Enter the current date.
If the date in the power monitor is not set to the current date, enter the date in the power
monitor.
4. Click Create and write down or copy the troubleshooting password.
5. Exit the password generator program.
6. Using your selected configuration means, select the Troubleshooting mode command,
and when prompted, enter the password.
Troubleshooting mode remains in effect for 24 hours. You can access Troubleshooting mode a
maximum of 30 times during the life of the power monitor.
Commands
•
Troubleshooting mode enable
