Troubleshooting
89
fThe projector is not found when EMP NS Connection is started
Check Remedy
Is the wireless LAN unit connected?
Check that the supplied wireless LAN unit is securely connected.
Is the projector's configuration menu open? While the configuration menu is displayed, network connection becomes invalid. Close the configuration
menu and return to the EasyMP standby screen.
Are the computer's LAN card and the built-in LAN
function available?
Check that LAN is valid by checking "Control Panel" -"System" in the device manager and so on.
Is the projector’s SSID the same as that of the access
point?
Set a different SSID. See the projector User’s Guide for more information.
Is the DHCP function for wired LAN turned ON?
Turn OFF the "DHCP" setting for "Wired LAN" from the configuration menu. See the projector User’s Guide
for more information.
Was the network adapter used selected correctly with
EMP NS Connection?
If the computer has multiple LAN environments, it cannot connect unless the network adapter is selected
correctly. When using a computer running Windows, start EMP NS Connection, and select the network
adapter you are using from "Set Options" -"Switch LAN". s p.47
For wireless LAN connection, is the wireless LAN
setting enabled when the computer is in power save
mode?
Enable the wireless LAN.
Are there any obstacles between the access point and
the computer or projector?
Sometimes interference prevents the projector from being found in a search. Check for any obstacles between
the access point and the computer or projector, and change their position to improve communication.
Is the computer's wireless LAN broadcast strength set
to low?
Set the broadcast strength to maximum.
Does the wireless LAN conform to 802.11g, 802.11b,
or 802.11a?
The wireless LAN unit is only compatible with standards 802.11g, 802.11b, and 802.11a, and not with other
standards such as 802.11.
Is the firewall turned off, or has the firewall been
registered as an exception?
When you do not wish to turn off the firewall or register the firewall as an exception, make the necessary
settings to open the ports.
The ports used by EMP NS Connection are "3620", "3621", and "3629".
For Wireless LAN
Quick Connection Mode
Quick Connection Mode
For Wireless LAN
For Wireless LAN
