EPSON Stylus Pro 7600/9600 Revision A
Troubleshooting Error Display 143
3.2.4.20 CSIC reed/right error (00010020)
Explanation:
At turning on or off the power, at opening or closing the I/C Cover or at
completion of one-page printing, there may be a case where it is impossible to read
the data from the CSIC of the ink cartridge or write the latest ink information in
the CSIC. In such a case, this message is displayed and the printer stops operating.
Cause of trouble:
Read/write for CSIC (ink cartridge) is impossible.
Remedy:
• Faulty contact with the CSIC
(Deformation of the CSIC contact connector / Replace the Holder Assembly
IC.)
• Defective CSIC Board (Replace the ink cartridge.)
• Replace the CSIC Board (ink cartridge).
• Tape electric wire out of position
• Replace the supply valve unit. (Faulty contact with the CSIC)
• Replace the C472_SUB-B Board (p.192).
• Replace the MAIN Board (C472 MAIN) (p.207).
3.2.4.21 Ink type error (setting on printer body side) (00010022)
Cause of trouble:
• An ink type other than dye/pigment has been set.
• “Ink type: neutral” setting with “CSIC detection: OFF” setting.
Remedy:
• Install the correct cartridge.
• With the ink lever released, set “ink type” in “Maintenance Mode 2” (p.70).
NOTE: If setting is performed with the ink lever in the set position,
initialization will start again and the service call error will
occur again.
3.2.4.22 RTC analysis error (00010023)
Explanation:
There may be a case where the absolute time data stored on NVRAM indicates an
impossible date or hour. In such a case, this message is displayed and the printer
stops operating.
Cause of trouble:
Various values of the absolute time data stored in NVRAM are abnormal.
Remedy:
Initialize RTC (p.83)
1. With the paper set lever in the up position, start “Maintenance Mode 2”
(p.70).
(Power OFF→ [Paper Source] + [Cut/Eject] + [Paper Feed ∇] → Power ON)
2. Input a date and hour in “Initialize RTC” in the counter initialize menu and
turn off the power.
(“CLEAR COUNTERS”→ “RTC”)
Remove the lithium battery once and install it again.
Replace the lithium battery with a new one.
Replace the MAIN Board (C472 MAIN) (p.207).
