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Performance problems are often minor and can be fixed without tools.
Listed in this chart are the most common problems consumers run into
with their appliances. Please read through this and see if it can solve
your problem before calling for service.
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Refrigerator will not Is the power cord plugged into a live
operate circuit with the proper voltage?
Has a household fuse blown or circuit breaker
tripped? Is the power switch in the ON
position?
Refrigerator makes See “Understanding the sounds you
unfamiliar sounds may hear” for descriptions of normal sounds
and what makes them.
Water in the defrost This is normal in hot, muggy weather. Make
pan sure the pan is level so it does not overflow.
Ice Maker will not Is the freezer cold enough to make ice? It
operate could take overnight for the freezer to reach
the proper temperature. Is the signal arm in
the ON (down) position? Is the water valve
turned on? Is water getting to the water
valve? Check water line for leaks.
Lights do not work Has a household fuse blown or circuit breaker
tripped? Is a bulb burned out?
Motor seems to run The motor naturally runs longer on hot days, if
too long the room is too warm, if a large amount of
food has been added, or if the doors are
opened often.
Ice and water Has either the refrigerator or freezer door been
dispenser will not left ajar for ten minutes or more?
operate
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The secret of successful freezing is in the packaging. The way you
close and seal the package must not allow air or moisture in or out.
Packaging done in any other way could compromise the quality of the
frozen foods
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•Bread wrappers
•Non-polyethylene plastic containers
•Containers without lids.
•Wax paper or wax-coated freezer wrap
•Thin, semi-permeable wrap
Recommended packaging:
•Rigid plastic containers with tight-fitting lids
•Straight-sided canning/freezing jars
•Heavy-duty aluminum foil
•Plastic-coated paper
•Non-permeable plastic wraps (made from saran film)
•Zip-top freezer bags
Follow package or container instructions for proper freezing methods.
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Do not expect your freezer to quick-freeze any large quantity of food.
Do not load more than 2-3 pounds of unfrozen food per cubic foot
within 24 hours. Leave enough space for air to circulate around
packages. Be careful to leave enough room at the front so the door
can close tightly.
A full freezer stays cold longer than a partly filled one. A freezer full of
meat stays cold longer than a freezer full of baked goods. If food
contains ice crystals, it may be safely refrozen, although the quality and
flavor may be affected. If the condition of the food is poor, or if you
feel it is unsafe, dispose of it.
Storage times will vary according to the quality of food, the type of
packaging or wrap used (airtight and moisture-proof), and the storage
temperature, which should be 0 - 2
o
F (-18 to -17
o
C).
