tf You Need Assistance
OrService
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2
and
3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s~completemodel and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The oven will
not operate
The surface
units will not
operate
Control
knob(s) will
not turn
The Self-
Cleaning
cycle will not
operate
POSSIBLE CAUSE
The unit is not wired into a
live circuit with proper volt-
age.
A household fuse has blown
or a circuit breaker has
tripped.
You have not set the elec-
tronic control correctly.
You have programmed a
delayed start time.
A household fuse has blown
or a circuit breaker has
tripped.
You are not setting the
control knobs correctly.
You are not pushing in before
turning.
The range clock does not
show the correct time of day.
The Lock Lever is not in the
Clean positiowall the way to
the right.
You have programmed a
delayed start time.
SOLUTION
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Refer to pages 14-27 for setting the
electronic control.
Wait for the start time to be reached.
Replace household fuse or reset
circuit breaker.
Push control knobs in before turning
to a setting.
Push control knob(s) in before turning
to a setting.
Reset clock to show the correct time
of day. (See page 12.)
Move Lock Lever all the way to the
right.
Wait for the start time to be reached.
continued on next page
