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28 Chapter 2 Creating and Deploying Configuration Profiles
If the installation isn’t completed successfully, perhaps because the Exchange server
was unreachable or the user cancelled the process, none of the information entered by
the user is retained.
Users may want to change how many days worth of data is synced to the device.
The default is three days. This can be changed by going to Settings > Mail, Contacts,
Calendars > Exchange account name.
Removing and Updating Configuration Profiles
Settings enforced by a configuration profile cannot be changed on the device.
To change a setting, you must install an updated profile.
To remove an Exchange account that was installed by a profile, delete the profile.
Important: Removing a configuration profile removes policies and all of the Exchange
account’s data stored on the device, as well as VPN settings, certificates, and other
information associated with the profile.
Configuration profile updates aren’t pushed to users. To distribute a new configuration
profile, you must email it to your users or have them download the new version from a
website. As long as the configuration identifier in the profile matches, the new profile
replaces the profile on the device and adds, updates, or removes information and
settings as specified by the new profile.