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1. Vodafone warrants that, for the periods set out
below, the enclosed products will be free from de-
fects in materials and workmanship and agrees that
it will, at its sole discretion, either repair or replace
any defective products subject to the terms and con-
ditions set out herein.
2. The warranty periods commence at the time of
the first end-user's original purchase of the products
and are as follows:
(a) two (2) years for the mobile phone;
(b) six (6) months for the mobile phone battery and
charger;
(c) any and all other accessories have a limited war-
ranty period of three (3) months.
3. This warranty does not cover damage resulting
from:
(a) normal wear and tear of the products;
(b) defects and damages due to the products being
used other than in their normal and customary man-
ner or in a way that is contrary to the instructions
provided by Vodafone;
(c) any unauthorised disassembly, repair, alteration
or modifications being carried out;
(d) defects or damage, negligence or accident
howsoever caused;
(e) defects or damage arising from improper testing,
operation, maintenance, installation, or any
alteration or modification;
(f) defects or damage due to spillage of food or
liquids, corrosion, rust or the use of wrong voltage;
(g) scratches or damage to plastic surfaces and all
other externally exposed parts that are due to
normal customer use;
(h) defects caused by the fact that the product was
used with or connected to a product or an accessory
not manufactured or supplied by Vodafone;
(i) defects caused by the fact that the battery was
short-circuited or seals of the battery enclosure or
cells were broken or show evidence of tampering or
the battery was used in equipment other than for
which it has been specified;
(j) the propensity of a battery to show a gradual
diminution in battery recharging capacity due to
natural degradation in battery power; or
(k) viruses from end-user's or from a third party
's
unauthorised access to services, other accounts,
computer systems or networks.
4. Any product requiring service/repair under this
warranty must be delivered at the end-user's cost.
5. This warranty will be null and void should any of
the following events occur:
(a) the defacing or removal of the serial number or
warranty seal on the products;
(b) the alteration or modification in any way of any
term contained in this warranty without the prior writ-
ten consent of Vodafone;
6. All repaired or replaced products will be warrant-
ed for the balance of the original warranty period
Warranty Terms and Conditions