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Message Possible causes Possible Corrective Measures
Charging error
Battery is not charged.
Outside temperature is too
hot or cold
Contact problem
No voltage
Charger defective
Wrong charger.
Battery defective.
Charge battery.
Make sure the phone is charging at normal
temperature.
Check the charger and connection to the
phone. Check the battery contacts, and clean
them if necessary.
Plug the charger into a different socket.
If the charger does not warm up, replace it.
Only use original LG accessories.
Replace battery.
Number not
permitted
The Fixed Dial Number
function is on.
Check settings.
Impossible to
receive / send
SMS & Picture
Memory Full Delete some messages from the phone.
Files not open Unsupported file format Check the file formats that can be supported
SD Card not
working
FAT16, FAT32 file system
supported
Check SD card file system via card reader, or
format SD card using phone
The screen does
not come on
when I receive
a call.
Proximity sensor problem
If you use a protective tape or case, check
whether it is covering the area around the
proximity sensor. Make sure the area around
the proximity sensor is clean.
No Sound Vibration or manner mode
Check the settings status of the sound menu
to make sure you are not in vibrate or silent
mode.