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iv CellPipe™ 20 Series User’s Guide
Obtaining assistance through email or the Internet
If your services agreement allows, you can communicate directly with a technical
engineer through Email Technical Support or a Live Chat. Select one of these sites
when you log in to http://www.lucent.com/support.
Calling the technical assistance center (TAC)
If you cannot find an answer through the tools and information of
Lucent OnLine
Customer Support
or if you have a very urgent need, contact TAC. Access
Lucent
OnLine Customer Support
at
http://www.lucent.com/support
and click
Contact
Us
for a list of telephone numbers inside and outside the United States.
Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any location in North
America for a menu of Lucent services. Or call +1 510-769-6001 for an operator. If
you do not have an active services agreement or contract, you will be charged for
time and materials.