Filter
Top Products
EN-26
Problem Tip
The unit does not respond to the
remote control.
Aim the remote control directly at infrared sensor window on the front or
the top panel. (Refer to page 7)
Reduce the distance to infrared sensor window.
Check the +/– polarity of the batteries and replace both batteries in the
remote control if required.
Go to “IR Signal Check” on page 31.
To check remote operation, aim the remote at the unit then press any arrow
button. The Standby/on Indicator on the unit will turn Off when the button
is pressed and turn On again when the button is released. This confirms that
the unit is receiving the IR remote signal.
in the upper right hand corner
of the TV screen.
The current operation is not possible.
The unit stops responding. To completely reset the unit, unplug the AC adapter for 30 seconds.
Cannot connect to the network. Check to see if there is power on the modem / router.
Confirm, if the Internet light is showing activity (light blinking) on the modem
/ router.
Check network settings on the unit.
Power cycle the modem’s and/or router’s AC plug from its AC outlet for 30
seconds and then plug it back in, then try reconnecting cords. If you have
a telephone / Internet modem with your cable service then you may have
to use its reset button or remove the backup battery to reset this type of
modem. Now wait for the lights to show activity and try reconnecting.
Check the cables connected the router.
Turn on the DHCP function on the router.
Cannot use the wireless connection. Once you have activated the wireless connection please wait 30 seconds for
the connection to be established after turning On the unit. After this time
you can try to access network features.
Cannot connect to the network while
my PC is connected to the network.
Check the content of your Internet service contract to see if your Internet
Service Provider prevents multiple terminals connecting at the same time.
Cannot use the Netflix feature. Netflix is only available in the United States.
Check if the network connection is made properly.
Visit netflix.com/magnavox on your PC and become a Netflix member.
Cannot add movies or TV episodes
to the instant Queue.
Visit netflix.com on your PC.
Adding movies or TV episodes may only be done on the PC, not using this unit.
Even though the speed of the
Internet connection improves during
playback, the picture quality of
streaming movie does not improve.
The picture quality does not change during playback.
The picture quality differs depending on the speed of Internet connection at
the time the streaming video is loading.
The picture quality of a streaming
movie is poor.
Check the speed of your Internet connection.
Contact your Internet service provider.
(You may need to improve the broadband speed.)
Continued on next page.