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Welcome and quick guide
• GET HELP
Find your phone’s label
When you call Nokia Customer Care Center or your service provider, you
will need to provide specific information about your phone. This information
is recorded on the phone’s type label. The type label is located under the
battery inside the phone’s back cover. It contains the model and serial
numbers as well as other important information about your phone. Please
do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting
section (see page118), we recommend that you have the following
information available before contacting the Nokia Customer Care Center
or the service provider:
• Your phone’s model number
• ESN (Electronic serial number – located on the label under the battery)
• Your billing address ZIP code
• The phone or accessory in question
Nokia Customer Care Center, USA
Customer Interaction Centre,
Canada
Nokia Mobile Phones
7725 Woodland Center Blvd.
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario
L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Web site: www.nokia.ca