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• Reset the phone: switch off the phone, and remove the
battery. After a few seconds, insert the battery, and
switch on the phone.
• Restore the factory settings.
See "Restore factory
settings", p. 33.
• Update your phone software with the Nokia Software
Updater application, if available.
See "Software
updates", p. 8.
• Visit a Nokia website, or contact Nokia Care.
See "Nokia
support", p. 8.
If a query remains unresolved, contact your local Nokia Care
point for repair options. Before sending your phone for
repair, always back up or make a record of data in your phone.
Software updates
Nokia may produce software updates that may offer new
features, enhanced functions, or improved performance. You
may be able to request these updates through the Nokia
Software Updater PC application. To update the device
software, you need the Nokia Software Updater application
and a compatible PC with Microsoft Windows 2000, XP, or
Vista operating system, broadband internet access, and a
compatible data cable to connect your device to the PC.
To get more information and to download the Nokia
Software Updater application, see www.nokia-asia.com/
softwareupdate or your local Nokia website.
If software updates over the air are supported by your
network, you may also be able to request updates using your
phone.
See "Software updates over the air", p. 32.
Important: Use only services that you trust and that offer
adequate security and protection against harmful software.
Nokia support
Check or your local Nokia website for the latest version of this
guide, additional information, downloads, and services
related to your Nokia product.
Configuration settings service
Download free configuration settings such as MMS, GPRS,
Nokia PC Suite
You may find PC Suite and related information on the Nokia
website at www.nokia-asia.com/pcsuite.
Nokia Care services
If you need to contact Nokia Care services, check the list of
local Nokia Care contact centres at www.nokia-asia.com/
Maintenance
For maintenance services, check your nearest Nokia Care
point at www.nokia-asia.com/repair.
Digital rights management
Content owners may use different types of digital rights
management (DRM) technologies to protect their intellectual
property, including copyrights. This device uses various types
8 General information
contactus.
e-mail, and other services for your phone model at .
www.nokia-asia.com/setup.