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Phone label
The phone label is inside the back cover of your phone, located under the
battery. It contains important information about your phone, including
the model and electronic serial numbers (ESN). Nokia recommends that
you note this information on the title page of this guide. Please do not
remove or deface the label.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Service department:
• The phone model number
• Electronic serial number (ESN)
• Your ZIP code
Have the phone or enhancement available
Whether calling about your phone or an enhancement, have the
equipment available when you call. A Nokia representative may ask a
specific question about your phone or enhancement, so please have the
device available for quick reference.
•REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs
better if you should call the Nokia Customer Care Center or have your
phone repaired.
• E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter
Nokia Connections if you would like. You will receive tips and tricks on
using your phone, enhancement information, and special offers.