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• CONTACT NOKIA
When you need help, the Nokia Customer Service department can provide
information about Nokia products.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Service department:
• The phone’s model number (3360)
• The ESN (serial number)
• Your ZIP code
The serial number is on the phone’s label. See Find information about your
phone XREF for help.
Have the phone or accessory handy
Whether you’re calling your phone or an accessory, you should have the
the equipment with you when you call. For example, if you’re calling
about a headset, please have it handy. That way, if a Nokia representative
asks a specific question about the accessory, you will have it available for
quick reference.