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Speed dial numbers 97, 98, and 99 are pre-set numbers for Verizon Customer
Service, and are free calls. These three speed dials are:
• 97—#BAL: the billing balance is displayed or sent in a text message.
• 98—#MIN: the minutes used are displayed or sent in a text message.
• 99—#PMT: pay a bill with a one-time payment or other payment options.
■ Answer calls
The following options are available to manage incoming calls. This is a
network feature.
Answer or silence an incoming call
• To answer a call, open the flip; if the flip is already open, press the send key.
• To silence an incoming call, select Quiet or press the end key.
• To forward an incoming call to voice mail, select Ignore.
• To end a call, press the end key twice.
Adjust the earpiece volume
The volume keys are located on the left side of your phone. To adjust the volume
when in a call, press the volume up key or volume down key. When you adjust the
volume, a bar chart is displayed to indicate volume level.
Caller ID
To display the name of the person calling you, the caller’s identity must be stored
in the contact list. If the caller is not in the contact list, only the phone number is
displayed, or the incoming caller number may be shown as RESTRICTED or
UNAVAILABLE. The date and time when the incoming call arrives is always displayed.
Picture ID
You can assign a picture to display with incoming calls from contacts. See
"Assign picture ID," p. 33.
Silent mode
To turn sounds off, press the volume down key until All Sounds Off is displayed, or
press the end key. To turn sounds back on, press the volume up key until the
desired level is reached.