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Welcome
7
Billing and customer service
To reach Verizon’s billing and customer service support, dial 1-800-256-4646.
■ Get the most out of this guide
The following sections illustrate the various components of your phone. Familiarize
yourself with these sections to help you understand the instructions that follow.
This guide uses certain terms for the steps that you are asked to perform.
• Press means to press and release a key quickly. For example, press 7 means
press the key on the keypad that is labeled with the number 7 and pqrs.
• Press and hold means to press and hold a key for 2–3 seconds; then release
the key.
• Selection keys and the center selection key are used to select a menu option.
To select an option, press the selection key below the menu item on the phone
screen, or press the center selection key for the OK or select options, if shown.
• The scroll key is used to move up, down, left, or right in the menus.
• Send and end keys: Press the send key to place a call or to answer an incoming
call. Press the end key to end a call or press and hold to return to the start screen.