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GETTING HELP
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GETTING HELP
PERFORMING A SOFT RESET
A soft reset is similar to restarting a computer. If your smartphone is not responding or you have
trouble synchronizing with your computer, a soft reset may help.
1. Use one hand to press the battery door release and use the other hand to slide the battery
door downward to remove it from your smartphone.
2. Use the stylus tip to gently press the reset button on the back of your smartphone.
3. Wait for the progress bar on the Treo™ smartphone logo screen to fill before continuing to
use your smartphone.
NOTE If the phone and Bluetooth signals were on before a reset, these signals automatically turn on after the reset.