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Troubleshooting
88
Calls cannot be
made
The phone is locked Unlock the phone
Outgoing calls are barred
Disable the outgoing call
barring, or barred dial
The phone is not
registered to a network
Move to a coverage area
and operate your phone
after it has registered with
a network
Calls cannot be
made from Fixed
Dial Store
Check your SIM supports
Fixed Dial
Check if the Fixed Dial is
switched on
Check the phone number
is stored in the Fixed Dial
Calls cannot be
received
The phone is not switched
on
Switch the phone on
Incoming calls are barred
Disable the incoming call
barring
The phone is not
registered to a network
Move to a coverage area
and operate your phone
after it has registered with
a network
Emergency calls
cannot be made
You are not in a GSM
coverage area
Check that the antenna
symbol is displayed –
move to a coverage area
and operate your phone
when the antenna symbol
is displayed
Phone numbers
cannot be recalled
from Phonebook
The phone is locked Unlock the phone
Phone number has been
restricted
Switch off restriction