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Troubleshooting 95
Troubleshooting
Should any problem persist, contact your dealer.
Problem Cause Remedy
Phone will not switch
on.
Check that the battery
is fully charged and
correctly connected
to the phone.
Extremely short
battery life for a new
battery.
The network you are
using and the condition
of the battery can affect
battery life.
Short battery life for
an old battery.
The battery has worn
out.
Replace with a new fully
charged battery.
The battery level
indicator does not
appear and the
phone cannot be
switched on when
charging.
The battery is not
attached to the phone or
when the battery has
been deeply discharged
the phone will take a
short time until the
indicator lights.
Leave the phone
charging the battery for
a few minutes before the
indicator is lit and
attempting to switch
it on.
Battery fails to
charge.
The battery is not
attached to the phone.
Ensure the battery is
fitted to the phone prior
to commencing
charging.
The battery has been
connected to the phone
after the fast travel
charger has been
switched on.
The battery has been
deeply discharged. The
phone will take a short
time until indicator lights.
Leave the phone
charging the battery for
a few minutes before the
indicator is lit and
attempting to switch
it on.