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If you experience any problem while using your mobile phone, please refer
to the following checklist. If the problem still persists, contact your dealer or
nearest carrier.
When the “
Insert SIM
” message appears:
Make sure the SIM card is correctly installed. Check to see if the SIM card
is working properly. If it does not work, try to clean the contact points of the
card. If it is out of order, take it to the nearest carrier.
When the “
Input phone lock code
” message appears in Phone
locked state:
Enter the phone password. The default password is”0000”. If you cannot
remember the password, contact the nearest carrier.
When the “
Input SIM1 PIN
” or “
Input SIM2 PIN
” message
appears:
Input SIM1 or SIM2 PIN. If you cannot remember it, contact the nearest
carrier. You cannot receive calls if your mobile phone becomes locked after
entering the incorrect PIN on SIM dependency consecutive attempts.
When the “
No Service
” or “
Network search
” appears:
If you cannot make/receive a call when you are indoors or undergrounds
where the signal strength is poor, move toward a window or go out to an
open area. If you still cannot make a connection, contact the nearest carrier.