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Troubleshooting checklist
When audio quality is poor:
End a call and try again.
When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function.
When battery lifetime is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off
your phone when it is not in use. Change the battery when battery energy
is exhausted.
When your mobile phone does not turn on:
Make sure your battery is charged. Check to see if your phone works while
recharging the battery.
When you are unable to send a message:
Either you are not registered to receive an SMS service, or you may be in
an area where your network service provider cannot provide such a service.
When you are unable to make a call:
Your phone may be set to “fixed dial”. Cancel the “fixed dial” function.
When you are unable to charge the battery:
This may be the result of one of the following three cases.
1. Your charger may be out of order. Contact your nearest dealer.
2. You may be attempting to use the phone in an overly hot/cold