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When audio quality is poor:
End a call and try again.
When the other party cannot hear you speaking:
Your handset may be set to MUTE. Disable the MUTE
function.
When battery lifetime is shorter than usual:
This may happen when you are in an area with low
signal strength. Turn off your handset when it is not in
use. Change the battery when battery energy is
exhausted.
When your cell phone does not turn on:
Make sure your battery is charged. Check to see if
your phone works while recharging the battery.
When you are unable to send a message:
Either you are not registered to receive SMS service, or
you may be in an area where your network service
provider cannot provide such service.
When you are unable to make a call:
Your phone may be set to “fixed dial.” Cancel the
“fixed dial” function.
Check List
136
Check List
If you experience any problem while using your cell phone, please refer
to the following checklist. If the problem still persists, contact your
dealer or nearest service centre.
When the “Insert SIM Card” message appears:
Make sure the SIM card is correctly installed. Check to
see if the SIM card is working properly. If it does not
work, try to clean the contact point of the card. If it is
out of order, take it to the nearest service centre.
When the “Handset locked enter password”
message appears:
Enter the handset password. If you cannot remember
the password, contact the nearest service centre.
When the “Enter PIN1” message appears:
InputPIN1. If you cannot remember it, contact the
nearest service centre. You can still receive calls even if
your cell phone becomes locked by entering the
incorrect PIN1 on three consecutive attempts.
When the “No service” or “Network failure” message
appears:
Check the SSI (Signal Strength Indicator) state. If you
cannot make a connection in underground areas or in
buildings where signal strength may be low, try moving
to another place. If you still cannot make a connection,
contact the nearest service centre.