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2. Click Media Card.
3. Set the Media Card Support field to Off.
4. Press the Menu key.
5. Click Save.
Media shortcuts
• To pause a video or song, press the Mute key.
• To resume playing a video or song, press the Mute key.
• To rotate a picture, press the comma (,) key.
• To zoom in to a picture, press 3.
• To zoom out from a picture, press 9.
• To zoom to the original picture size, press 5.
Media troubleshooting
I cannot fast-forward or rewind songs
Fast-forward and rewind are not supported.
I cannot play videos
You can only play videos that are encoded as MPEG-4 Part 2 Simple Profile or H.263.
I cannot sort pictures on my device
Your BlackBerry® device sorts pictures in descending order by date. You cannot change this sort order.
I cannot open media files on my media card
Try performing the following actions:
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your
device from the computer or turn off mass storage mode.
• If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager
tool of the BlackBerry Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify
that mass storage mode is turned off on your device.
• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted
media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card
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