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Troubleshooting
If you have trouble with your device, try these procedures before you contact a
service professional.
When you turn on your device, the following messages may appear:
Your device does not show a signal (no bars next to the network icon)
Message Try this to solve the problem:
The SIM card is
missing.
Ensure that the SIM or USIM card is installed correctly.
Enter PIN.
When using the device for the first time or when the PIN
requirement feature is enabled, you must enter the PIN
supplied with the SIM or USIM card. To disable the PIN
requirement feature, tap
Start
or the Menu key and on the
My Menu
screen, tap
Settings
>
Basic Settings
tab >
Security
>
SIM PIN
, and then tap next to
Require PIN
when phone is used
.
SIM card blocked.
Your SIM or USIM card is blocked, usually as a result of
entering your PIN incorrectly several times. You must enter
the PUK supplied by your service provider.
I8000.book Page 141 Wednesday, November 4, 2009 11:24 AM