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4 Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the Welcome to
Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock(leftsoftkey).
Note:To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:If you can’t recall your lock code, try using the last four digits of
either your Social Security number or Sprint PCS Phone number or try 0000
or NATL (6285). If none of these work, call Sprint Customer Service at:
1-888-211-4PCS (4727).