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troubleshooting
If you are having trouble with your m obile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone, the following m essages
may appear:
Message Try this to solve the problem :
Insert SIM
Ensure that the SIM card is installed
correctly.
Phone lock
When the phone lock feature is enabled,
you must enter the passw ord you set for
the phone.
Enter PIN
When using the phone for the first time
or when the PIN requirem ent is enabled,
you must enter the PIN supplied with
the SIM card. You can disable this
feature by using the PIN lock menu.
Enter PUK
Your SIM card is blocked, usually as a
result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
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