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• when your fingers are wet.
• in some extreme weather conditions, for example, when it’s snowing or raining.
• in fresh (non-saline) water depths of 1.5 meters or less, for example, in a fresh water lake
or river.
• in a chlorinated swimming pool.
Even if your device is resistant to dust and water, you should avoid exposing it
unnecessarily to environments with excessive dust, sand, and mud or to moist
environments with extreme high or low temperatures. The waterproof characteristic of
the micro USB port, the SIM card slot, the memory card slot, and the headset jack
cannot be guaranteed in all environments or conditions.
Never immerse your device in salt water or let the micro USB port or headset jack come
into contact with salt water. For example, if you’re at the beach, remember to keep your
device away from the sea water. Also, never expose the device to any liquid chemicals.
For example, if you’re washing dishes by hand using liquid detergent, avoid bringing your
device into contact with the detergent. After exposure to non-fresh water, rinse your
device using fresh water.
Normal wear and tear, along with damage to your device, can reduce its ability to resist
dust or moisture. After using the device in water, dry off the areas around all covers,
including the covers for the micro USB port, the SIM card slot, and the memory card
slot.
If the speaker or microphone get wet, their function may be impacted until the water has
completely dried. Please note that the drying time can be up to three hours depending
on the environment. During this time, you can, however, use other features in the device
that do not utilize the speaker or microphone. All compatible accessories, including
batteries, chargers, hands-free devices, and micro USB cables, are not waterproof and
dust-resistant on their own.
Your warranty does not cover damage or defects caused by abuse or improper use of
your device (including use in environments where the relevant IP rating limitations are
exceeded). If you have any further questions about the use of your products, refer to our
Customer support service for help. Also, for warranty information, refer to the
Important
information
which can be accessed via the Setup guide in your device.
IP (Ingress Protection) rating
Your device has an IP rating, which means it has undergone certified tests to measure its
resistance levels to both dust and water. The first digit in the two-digit IP rating indicates
the level of protection against solid objects, including dust. The second digit indicates
how resistant the device is to water.
Resistance to solid objects and dust
Resistance to water
IP0X: No special protection IPX0: No special protection
IP1X: Protected against solid objects
> 50 mm in diameter
IPX1: Protected against dripping water
IP2X: Protected against solid objects >
12.5 mm in diameter
IPX2: Protected against dripping water when tilted up to 15
degrees from normal position
IP3X: Protected against solid objects > 2.5
mm in diameter
IPX3: Protected against spraying water
IP4X: Protected against solid objects > 1
mm in diameter
IPX4: Protected against splashing water
IP5X: Protected against dust; limited
ingress (no harmful deposits)
IPX5: Protected against water jet spray for at least 3 minutes
IP6X: Dust-tight IPX6: Protected against heavy jet spray for at least 3 minutes
IPX7: Protected against the effects of immersion in up to 1
meter of water for 30 minutes
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