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82 Troubleshooting
I cannot use SMS/text messages
on my phone
Possible cause
: Settings are missing
or incorrect.
Solution
: Contact your network
operator to find out the correct SMS
service centre setting,
%
36 Text
messaging (SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Phone setup – MMS” and
follow the instructions.
%
62 Settings
.
I cannot use the Internet/WAP
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions.
%
62 Settings
.
The phone cannot be detected by
other users via Bluetooth
Possible cause
: You have not turned
Bluetooth on.
Solution
: Make sure that Bluetooth is
turned on and that your phone is visible
to other users.
%
68 To hide or show
your phone when using Bluetooth
.
I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone
Possible cause
: The cable has not
been properly detected and installed
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Product information” -
“Getting started”. The guide
“Synchronizing the phone with a
computer” contains installation