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Troubleshooting
Forgot your passcode?
If you forgot your passcode you must reset the code
memo.
To reset code memo
1 } Organizer } Code memo and enter your
passcode } Continue } More } Reset.
2 Reset code memo? appears } Yes. The code
memo is reset and all entries are cleared. The
next time you enter the code memo, you must
start at
% 53 To open code memo for the first
time.
Troubleshooting
Why doesn’t the phone work the way I want?
Some problems require that you call your service
provider, but most of the problems you can easily
correct yourself.
Before handing your phone in for repair, copy all
saved items, messages and information to another
device as content may be lost during repair.
For more support, visit
www.SonyEricsson.com/support.
Grey menu options
A function is temporarily unavailable. The service
may not be activated or your subscription does not
support the function. Contact your network operator.
Since you cannot send themes, pictures and sounds
that are copyright-protected, the Send menu may be
unavailable.
The phone is working slowly
Select and delete unwanted content and then restart
the phone
% 7 To turn the phone on and off.
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