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Troubleshooting
Insert correct SIM card
The phone only works with certain SIM cards. Check
if you are using the correct operator SIM card for
your phone.
Emerg. calls only
You are within range of a network, but you are not
allowed to use it. Contact your network operator
and make sure your subscription is correct. Some
network operators allow emergency calls to the
international emergency number, for example, 112
or 911.
% 13 Emergency calls.
No network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly. Enter
the correct PIN or PIN2 } Yes
% 51 SIM card lock.
Codes do not match
The two codes that you have entered do not match.
When you want to change a security code (for
example your PIN) you have to confirm the new
code by entering exactly the same code again.
% 51 SIM card lock.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock
% 51 SIM card lock.
PUK blocked
You entered your personal unblocking key code
(PUK) incorrectly 10 times in a row. Contact your
operator.
Phone locked
The phone is locked. To unlock the phone
% 52 Phone lock.
Phone lock code
The phone lock code is required. Your phone comes
with the phone lock code, 0000. You can change it
to any four- to eight-digit code
% 52 Phone lock.
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