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87
Troubleshooting
Forgot your passcode?
If you forget your passcode, you must reset the
code memo.
To reset code memo
1
}
More
}
Reset
.
2
Reset code memo?
is displayed
}
Yes
. The
code memo is reset and
all entries are cleared.
The next time you ente
r the code memo, you
must start by opening the code memo for the
first time.
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some
problems that you might
encounter while using your phone. Some problems
require you to call your ne
twork operator, but you
can easily correct most of
the problems yourself.
However, if you need to
hand in your phone for
repair, please note that you may lose information
and content that you have
saved in your phone.
You are advised to make a copy of such information
before handing your phone in for repair.
For more support go to
www.SonyEricsson.com/cn
.
I have problems with memory
capacity or the phone working slowly
Possible cause
: The phone memory is full or the
memory contents are no
t properly organized.
Solution
: Restart your phone every day to free
memory and increase the
capacity of your phone.
You also have the option to do a
Master reset.
Some of your personal data
and settings you have
made will be lost when doing this.
%
90 Master
reset
.