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59Troubleshooting
To make and receive calls
• Achieve optimal HAC performance of
the phone by opening the phone to
make or receive a call.
Troubleshooting
Some problems will require you to call
AT&T.
For more support go to
www.sonyericsson.com/support.
Common questions
Master reset
If you select Reset settings, the
changes that you have made to
settings will be deleted.
If you select Reset device, in addition
to your changes to settings, all
contacts, messages, personal data,
and content that you have
downloaded, received or edited will
also be deleted.
To reset the phone
1 From standby select Menu > Settings
> the General tab > Master reset.
2 Select an option.
3 Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.