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60 Troubleshooting
The battery is worn out and needs to
be replaced. See Charging the battery
on page 7.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
AT&T.
The phone does not ring or rings too
softly
Make sure that Silent mode has not
been set to On. See To turn the
ringtone off on page 44.
Check the ringtone volume. See To set
the ringtone volume on page 43.
Check the profile. See To select a
profile on page 56.
Check the call forwarding options. See
To forward calls on page 28.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the
visibility is set to show phone. See To
turn the Bluetooth function on on page
46.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB
cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation
instructions and troubleshooting
guides.
I have forgotten my Password saver
passcode
If you forget your passcode, you must
reset the Password saver. This means
that all entries in the Password saver
are deleted. The next time you enter
the Password saver, you must
proceed as if you are opening it for the
first time.