Filter
Top Products
79Troubleshooting
Solution
: Try another battery and
charger for the same phone model,
or visit your retailer and ask them
to verify if the battery and charger
are working properly.
Solution
: Make sure the battery is
inserted correctly
%
5 To insert SIM
card and battery
.
I cannot use SMS/text messages
on my phone
Possible cause
: Settings are missing
or incorrect.
Solution
: Contact your network operator
to find out the correct SMS service
center setting
%
33 Text messaging
(SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription does
not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
: %
6 Help in your phone
or
go to
www.sonyericsson.com/support
,
choose your phone model, then choose
Phone setup – MMS
and follow the
instructions
%
60 Settings
.
I cannot use the Internet
Possible cause
: Your subscription does
not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
: %
6 Help in your phone
or
go to
www.sonyericsson.com/support
,
choose your phone model, then choose
“Phone setup – WAP” and follow the
instructions
%
60 Settings
.
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause
: You have not turned
the Bluetooth™ function on.
Solution
: Make sure that the
Bluetooth™ function is on and visibility
is set to show phone
%
67 To receive
an item
.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.
This is the Internet version of the user's guide. © Print only for private use.