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80 Troubleshooting
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then choose
Product information
-
Getting started
.
The guide
Synchronizing the phone
with a computer
contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.
Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.
If you select Reset Settings, the
changes that you have made to
settings will be deleted.
If you select Reset All, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 } Settings } the General tab } Master
Reset.
2 } Reset Settings or } Reset All.
3 When instructions appear } Continue.
Error messages
Insert SIM.
Possible cause
: There is no SIM card
in the phone or you may have inserted
it incorrectly.
Solution
: Insert a SIM card %
5 To
insert SIM card and battery
.
Possible cause
: The SIM card
connectors need cleaning.
Solution
: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that case,
contact your network operator to ask
for a new SIM card.
Insert Correct SIM Card.
Possible cause
: The phone is set to
only work with certain SIM cards.
Solution
: Check if you are using the
correct operator SIM card for your
phone.
Wrong PIN./Wrong PIN2.
Possible cause
: You have entered your
PIN or PIN2 incorrectly.
Solution
: Enter the correct PIN or PIN2
} Yes
%
75 SIM card lock
.
If you select
Reset All
, content such as
melodies and pictures that you have
downloaded, received or edited is also
deleted.
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