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36 Basics
Answering a Second Call (Call Waiting)
When you are on a call, you can receive a second call. When the second call comes in, you
hear a call-waiting tone and the Call Waiting dialog box appears. You can do any of the
following to handle the second call:
ⅷ To place the current call on hold and answer the new call, press Talk or use the
5-way to select Answer.
ⅷ To send the new call to voicemail, use the 5-way to select Ignore.
ⅷ To send the new call to voicemail and send the caller a text message, use the 5-way
to select Ignore with Text.
ⅷ To hang up the current call and answer the new call, press Power/End . When the
incoming call message reappears, select Answer or press Talk .
Tip:
You can re-enable the Add New Number prompt if you’ve disabled it. In
the Phone application, press Menu, select Options, and then select
Phone Preferences. Check the Ask to add unknown phone numbers
after calls box.
Tip:
Once you have answered a second call, to switch back and forth
between the original call and the call you answered, use the 5-way to
select Swap.
Note:
When you answer a second call and then select the Hang Up All
button, it ends both calls. In this situation, if the first caller has not yet
hung up the phone, the Sprint National Network automatically redials
your number from the first caller’s number and you see an incoming
call alert. You can answer to continue your call with the first caller.