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Additional information
Troubleshooting
Problem Suggestion
The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and rmly.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the handset and base to reset.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual
for further instruction.
My Caller ID isn’t
working.
• Caller ID is a subscription service. You must subscribe to this service for this feature to work
on your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering
machine is not
recording messages.
• Make sure system is turned ON (the ON/OFF key is illuminated).
• Make sure the announce only feature is set to OFF.
I cannot hear recorded
messages.
• Using the base volume control, raise the volume to a comfortable listening level.
CL is ashing in the
base message display
window.
• You need to set the day and time. Refer to the section(s) on setting day and time in this
user’s manual.