Chapter 2 Hardware
V500 Series User’s Guide
43
" You cannot have a conference call and a transferred call ongoing at the same
time.
2.3.9 Transferring a Call
Take the following steps to transfer an ongoing call to another phone number.
1 During the ongoing call, press the Transfer key.
2 The next available line automatically activates, and the corresponding Line key lights
up. Ensure you can hear a dial tone.
3 Dial the number to which you want to transfer the call.
4 To transfer the call, either:
• Wait until you hear the ringing tone, then simply put down the handset, press the
Speaker key or the Headset key (depending on which you are using) to end the call.
The call is transferred. This is known as a blind or unsupervised transfer.
• Wait for the other person to answer, then end the call. This is known as a consultant or
supervised transfer, and allows you to ask the other person whether they want to
receive the call or not.
