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Troubleshooting............................................
Before contacting the aftersales department,you are advised to follow the instructions below:
• You are advised to switch off the telephone from time to time to optimise its performance.
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your telephone as this may affect the performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts,remove and reinstall your battery,then turn your telephone back on
My phone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it,then switch the phone back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended conditions of use
My mobile phone turns off by itself
• Check that your keypad is locked when you are not using your mobile phone
• Check the battery charge level
My mobile phone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum 3 hours)
• After a partial charge,the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication
My mobile phone will not charge properly
• Make sure that your battery is not completely discharged;the battery charge indicator can take several minutes and may
be accompanied by a quiet whistling sound
• Make sure charging is carried out under normal conditions (0°C +40°C)
• Make sure your battery is inserted.It must be inserted bef
ore plugging in the charger
• Make sure you are using an Alcatel battery and charger
• When abroad,check that the electrical current is compatible
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Accessories
(1)
................................................
The latest generation of Alcatel GSM mobile phones offers a built-in handsfree feature that allows you to use
the telephone from a distance, placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the headset.
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Battery
BC-10163
Music control
RC-11162
Cigar lighter charger
CLC-11023
(1)
Depending on availability.
Only use your telephone with Alcatel batteries, chargers and accessories compatible with your
model.
Charger
CS-11022
Bluetooth car kit
CKBT-11464
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