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Troubleshooting and Routine Maintenance
109
Menu Setting Difficulties
Difficulty Suggestions
The machine beeps when you try to
access the Setup Receive menu.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy
Make sure that the Copy key is illuminated. (See Entering Copy
mode on page 70.)
Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 122.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 9.)
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear while
scanning.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort
®
SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 9.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.