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14
TROUBLESHOOTING
Problem Cause Solution
UTILITY lamp
(amber)
not illuminated.
UTILITY not present.
Call qualified service personnel
to restore power.
Utility Branch Circuit
Breaker may be
open.
Verify that the branch circuit
breaker is closed.
2U Hardwire POD
input power not
connected to
UTILITY.
Refer to 2U Hardwire POD
installation instructions in this
manual:
• Installation on GXT 2U UPS
and
• Rack Mount Installation.
UPS Available
lamp (green)
not illuminated.
UPS output power
not present.
Turn on UPS. Refer to UPS user
manual.
UPS input and/or
output cord not
connected to 2U
Hardwire POD.
Refer to 2U Hardwire POD
installation instructions in this
manual:
• Installation on GXT 2U UPS
and
• Rack Mount Installation.
2U Hardwire
POD will not
start some / all
connected
loads.
Input power cannot
support load.
Verify that utility and UPS are
on, all circuit protectors are
closed, and load is within the
rating of the power source.
Utility or UPS
circuit
protectors trip
after resetting.
Overcurrent
protection on 2U
Hardwire POD
connected load.
Recalculate load requirements.