Filter
Top Products
74 Troubleshooting
Troubleshootin
g
This chapter lists some problems that you might encounter while using your
phone. Some problems require that you call your service provider, but most of
the problems you encounter are easy to correct yourself.
Error Messages
Insert card
There is no SIM card in the phone. Insert a SIM card. See “The SIM Card” on
page 5.
112 only
If the message
112 only
is displayed, you are within range of a network but you
are not allowed to use it. However, in an emergency, some operators allow
you to call the international emergency number 112. See “Making Emergency
Calls” on page 14.
No network
There is no network within range or the received signal is too weak. You have
to move to get a signal that is strong enough.
Wrong PIN, Wrong PIN2
You entered your PIN or PIN2 incorrectly.
•
Enter the correct PIN or PIN2, and press
YES
.
Matching error
When you want to change a security code (for example PIN) you have to con-
firm the new code by entering it again. The two codes that you have entered
do not match. See “The SIM Card Lock” on page 46.
PIN/PIN2 Blocked. Unblock?
You entered your PIN or PIN2 incorrectly three times in a row. To unblock see
“The SIM Card Lock” on page 46.
BLOCKED Contact card provider
You entered your personal unblocking key (PUK) incorrectly 10 times in a
row. Contact your network provider or service operator.
Insert
card
112 only
16:21
No network
Wrong
PIN
Matching
error
PIN
Blocked.
Unblock?
BLOCKED
Contact card
provider