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182 | Appendix
Problem
Solutions
• Make sure the ActiveSync cradle/cable is connected
securely.
• On you PC, make sure the Connection Settings are
correctly selected in File > Connection Settings of
Microsoft ActiveSync.
ActiveSync is
connected, but I
can not transfer
data.
Make sure your have established a Partnership with
the PC, and check Tools > Options of Microsoft
ActiveSync on your PC, to see if the information type
you want has been selected for synchronizing. For
more information, refer to Chapter 4.
Display & Sound
Problem
Solutions
Screen freezes or
no response.
Soft reset your device by pressing Reset button with
the Stylus.
My device doesn’t
make any sound.
• Check the Sounds settings by tapping Start >
Settings > Personal tab >Sound & Notifications.
• Check the Volume Control, the speaker may be
muted.
What type of
extension files
can set up for
Alarm tone?
The format is *.wav, and should be located under
\Windows.
My device’s sound
only can be heard
from the headset.
• Make sure the jack is clean and free from foreign
particle.
• Re-insert the headset plug into the Audio Jack and
then unplug it may help sometimes.
• Make sure the headset is supplied with the device.