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| TROUBLESHOOTING GUIDE
Problem Possible Corrective measures
Phone loses network The network connection has been lost. You may be in a
weak signal area. Move and try again. You are trying to
access an option for which you have no subscription with
your service provider. Contact the service provider for
further detail.
You have entered a number but it was not dialed
Be sure that your phone is switched on. Press E for
more than one second. Be sure that you are accessing the
network service. Be sure that you have not set an incoming
call barring option.
Your correspondent cannot hear you speaking Be sure that you have switched off the loudspeaker. Be sure
that you are holding the phone close enough to your mouth.
The microphone is located at the bottom of the phone.
The audio quality of the call is poor Check the signal strength indicator on the display
. The
number of bars indicates the signal strength from strong
to weak . Try moving the phone slightly or moving closer
to a window if you are in a building.
No number is dialled when you recall a Contacts
entry
Use the Contacts/Search feature to ensure the number has
been stored correctly. Resave the number, if necessary.
If the above guidelines do not help you to solve the
problem
Take note of the model number of your mobile phone and a
clear description of the problem. Contact your phone dealer
or LG Service Center for help.