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15. Find help
Support
When you want to learn more about
how to use your product or you are
unsure how your device should
function, go to www.nokia.com/
support, or using a mobile device,
nokia.mobi/support. You can also select
Menu > Applications > Help > Help
in your device.
If this does not resolve your issue, do
one of the following:
• Switch off the device, and remove
the battery. After about a minute,
replace the battery, and switch on
the device.
• Restore the original factory
settings.
• Update your device software.
If your issue remains unsolved, contact
Nokia for repair options. Go to
www.nokia-asia.com/repair. Before
sending your device for repair, always
back up the data in your device.
Keep your device software up to date
About software updates
Software updates may include new
features and enhanced functions that
were not available at the time of
purchase of your device. Updating the
software may also improve the device
performance.
To get a notification when new
software is available for your device,
register with My Nokia, and subscribe to
notifications for text or e-mail
messages. For more information, go to
www.nokia.com/mynokia.
Warning:
If you install a software update, you
cannot use the device, even to make
emergency calls, until the installation is
completed and the device is restarted.
Be sure to back up data before accepting
installation of an update.
Downloading software updates may
involve the transmission of large
amounts of data (network service).
Make sure that the device battery has
enough power, or connect the charger
before starting the update.
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