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ASSISTANCE
May we help you?
Online assistance
Main website: verizonwireless.com
Other helpful websites and information:
verizonwireless.com/welcome
•
Information on your wireless device, coverage, Calling Plan, billing and
payment information
•
FAQs, interactive demos for your wireless device and how to read your bill
•
My Account registration for online account management
verizonwireless.com/myaccount
Use My Account to:
•
Check your balance, minutes or make payments
•
Add or remove features
•
Reset Voice Mail passwords and more
The My Account Advantage
Get these added benefits for registering for My Account:
•
You’ll receive free Back-Up Assistant so you never have to worry about losing
your wireless device contact list.
As a My Account member, Back-Up Assistant will let you automatically regain a
copy of your saved wireless device numbers to a secure website, so they’re
always available if you lose or upgrade your wireless device.
•
You can get a new wireless device every year with Annual Upgrade.
Sign up for a 2-year agreement on a Calling Plan of at least $34.99 and you can